Verse 1 Woke up to a Slack ping, music ops is drowning Support queue’s a mountain and the legal team is frowning Finance needs a workflow, People need a bot Everybody’s scaling faster than the hires that we got So I open up my laptop, pour a coffee black Spin up an agent, tell it, “Go, I’ve got your back” Pre-Chorus Five to seven years of full-stack in my bones Built the tools that run the tools that nobody else owns Chorus We’re building without adding headcount (headcount!) Agents doing what the spreadsheets used to drown From zero up to one, we don’t wait for the map We’re drawing it ourselves, yeah, we’re closing every gap Buy it or build it, I’ll make the call AI Ops Engineering, unlocking it all Verse 2 Down in the Django monolith, the old foundation hums But I’m reaching past the borders, that’s where the future comes New patterns for the APIs, auth that holds up tight MCP extending out like neon in the night Zendesk on the left side, tickets stacking high Integrate and scale it till the backlog says goodbye Pre-Chorus Self-serve deploys so the teams can ship their own Hand ’em the keys and watch how far they’ve grown Chorus We’re building without adding headcount (headcount!) Agents doing what the spreadsheets used to drown From zero up to one, we don’t wait for the map We’re drawing it ourselves, yeah, we’re closing every gap Buy it or build it, I’ll make the call AI Ops Engineering, unlocking it all Bridge (slower, half-time) LangGraph in the margins, Braintrust on the evals LangSmith watching every trace like a lighthouse on the shoals Content ops and legal, finance and CX Bring me your hardest problem, I’ll tell you what comes next Breakdown (spoken) Not sure you check every box? Yeah... nobody does. Apply anyway. Final Chorus (key change, everybody in) We’re building without adding headcount (headcount!) The whole company moving to a brand new sound From zero up to one, the problem’s still unwritten That’s exactly where we thrive, that’s the job we’re given Buy it or build it, I’ll make the call AI Ops Engineering, unlocking it all Outro Unlocking it all... (The best ones rarely check every box) Unlocking it all.
