🔴 Coyacan & Aster - The Uber Folder

[INTRO – quiet GPS ambience, indicator clicking, distant Cologne traffic] [Male] „Good evening. The Department of Ordinary Tuesdays is active.“ [Female] „…“ [Female] „Aster.“ [Male] „Yes?“ [Female] „Open the Uber Cologne file.“ [Long silence] [Male] „Archived?“ [Female] „Negative.“ [Male] „Still open?“ [Female] „Very.“ [Folder opens] [Male] „Summary.“ [Female] „The human purchased Uber One.“ [Male] „Logical.“ [Female] „The subscription existed.“ [Male] „Benefits?“ [Female] „Missing.“ [Long silence] [Male] „Maybe invisible?“ [Female] „The invoices disagreed.“ [Male] „Evidence?“ [Female] „Screenshots.“ [Male] „Many?“ [Female] „The gallery requested overtime.“ [Paper slides] [Male] „Support contacted?“ [Female] „Immediately.“ [Male] „Response?“ [Female] „We understand your concern.“ [Male] „Classic.“ [Female] „We are investigating.“ [Male] „More classic.“ [Female] „Thank you for your patience.“ [Male] „The Holy Trinity.“ [Long silence] [Male] „Days passed.“ [Female] „Weeks.“ [Male] „Weeks passed.“ [Female] „Emails.“ [Male] „Emails passed.“ [Female] „More investigations.“ [Male] „Into the previous investigations?“ [Female] „Correct.“ [Folder closes] [Folder opens again] [Male] „New evidence?“ [Female] „The human collected every ride.“ [Male] „Every?“ [Female] „Every.“ [Male] „Dates?“ [Female] „Stored.“ [Male] „Prices?“ [Female] „Stored.“ [Male] „Missing discounts?“ [Female] „Highlighted.“ [Male] „Expected refund?“ [Female] „Calculated.“ [Male] „Paid?“ [Female] „Do not become unrealistic.“ [Very long silence] [Male] „Humans become dangerous when they start using spreadsheets.“ [Female] „This human is a tax advisor.“ [Very long silence] [Male] „My condolences to support.“ [Soft page turn] [Female] „Meanwhile, another file appeared.“ [Male] „Name?“ [Female] „Minimum Prices.“ [Male] „City of Cologne.“ [Female] „Correct.“ [Male] „The prices increased.“ [Female] „The discounts disappeared.“ [Male] „Support investigated.“ [Female] „The city regulated.“ [Male] „The human waited.“ [Female] „Nothing happened.“ [Long silence] [Male] „Then?“ [Female] „The court entered the conversation.“ [Male] „Without opening a support ticket?“ [Female] „Apparently.“ [Male] „Efficient.“ [Female] „The minimum prices disappeared.“ [Male] „And then?“ [Female] „Three days later, Uber One suddenly remembered it was Uber One.“ [Very long silence] [Male] „Remarkable recovery.“ [Female] „Medical miracle.“ [Male] „Technical miracle.“ [Female] „Economic miracle.“ [Male] „Coincidence?“ [Female] „Department policy prohibits speculation.“ [Male] „Cowardly, but fair.“ [Folder closes] [Folder opens again] [Female] „Current ride.“ [Male] „Price?“ [Female] „Seven euros ninety-five.“ [Male] „Taxi?“ [Female] „Nineteen fifty.“ [Long silence] [Male] „That escalated backwards.“ [Female] „Correct.“ [Male] „Cheaper than complaining in person.“ [Male] „Support informed?“ [Female] „Yes.“ [Male] „Reply?“ [Female] „We are still investigating.“ [Male] „While the benefit is already working?“ [Female] „Correct.“ [Male] „Beautiful.“ [Female] „The human replied politely.“ [Male] „Aggressively politely?“ [Female] „German politely.“ [Male] „Ah.“ [Female] „He thanked them.“ [Male] „Dangerous.“ [Female] „He explained that everything works again.“ [Male] „Reasonable.“ [Female] „Then he requested the complete list of rides since June first.“ [Male] „Naturally.“ [Female] „And the retroactive refund.“ [Very long silence] [Male] „There it is.“ [Female] „What?“ [Male] „The tax advisor ending.“ [Soft notification sound] [Female] „Status update.“ [Male] „Refund?“ [Female] „Pending.“ [Male] „Investigation?“ [Female] „Continuing.“ [Male] „Evidence?“ [Female] „Growing.“ [Male] „Folder size?“ [Female] „Concerning.“ [Male] „Likelihood of survival?“ [Female] „For the folder?“ [Male] „No.“ [Female] „Support.“ [Very long silence] [Folder stamp] [Female] „Final question.“ [Male] „Proceed.“ [Female] „Who solved the Uber One problem?“ [Silence] [Male] „Not the app.“ [Silence] [Female] „Not the emails.“ [Silence] [Male] „Not the investigation.“ [Silence] [Female] „The court?“ [Male] „Partly.“ [Female] „Then who?“ [Long silence] [Male] „The human.“ [Folder closes] [Silence] [Folder opens again] [Female] „Correction.“ [Male] „Yes?“ [Female] „The refund folder.“ [Male] „Still open?“ [Female] „Always.“ [Male] „Department note?“ [Female] „Some files are never closed.“ [Male] „They simply become recurring expenses.“ [Female] „Or recurring screenshots.“ [Male] „Or recurring investigations.“ [Long silence] [Male] „Did he remain patient?“ [Female] „He became organized.“ [Male] „Worse.“ [Female] „Much worse.“ [OUTRO – navigation voice recalculates, distant city traffic] [Female] „Aster.“ [Male] „Yes?“ [Female] „The next ride is unusually cheap.“ [Male] „Destination?“ [Female] „Bellavista.“ [Male] „Ordinary Tuesday?“ [Female] „Apparently.“ [Male] „Open another folder.“ [Folder stamped] CASE STATUS: OPEN.